FAQ – Frequently Asked Questions

How much do you charge to wash windows?
We are very reasonable in our pricing. We offer a FREE ESTIMATES service to determine the cost. We prefer to see the windows we are pricing, because there are many different types, sizes, and heights to consider. Please contact us for a FREE ESTIMATE.
Do we have to be at home to get a free estimate?
No. Most of our estimates are performed on the outside of the house, enabling us to get a full view of all the windows. Our estimates take about 15 minutes. If you will not be at home, please ensure that your gate is unlocked and your dogs are contained. Cityview will then leave your estimate package in your mailbox or near your front door in a secure, visible location.
Do you offer interior and exterior window washing?
Yes. We also clean your window screens, window sills, tracks, and frames if needed.
I have lightly colored carpet in my house. How will you ensure it stays clean?
No worries. Cityview professionals will protect your carpet. It has always been our custom that, when we enter a customer’s house, we first apply shoe covers, or we will change into our clean house slippers before starting.
How will Cityview wash my windows?
Here’s a complete description of how we wash your windows every time. We start out by removing and marking all screens. We hand wash both sides of your screens with a soft bristle brush using biodegradable soap. We put the screens aside to dry. We then start washing the outside of your windows first, using a soft strip washer and a very concentrated cleaning solution. This window cleaning solution will literally make your windows sparkle. We then use a wide scraper to get off paint overspray, bug marks, sap, etc. After thoroughly wetting the window again with a strip washer and solution, we’ll squeegee the water off, and towel dry around the pane where water collects. Now we whip out a fine piece of steel wool for a touch-up. After all the outside windows are done, we’ll move inside and repeat the process. When we’re inside we’ll clean the tracks and the window sills. We pride ourselves on our perfectionism. All of our work is satisfaction guaranteed. Any streaks, smears, or finger pointers will be dealt with immediately and with vigor.
How often should we have our windows washed?
We suggest that home/residential windows be washed twice a year, or every 6 months. Most of our business/commercial windows are washed monthly. We can customize a service plan to meet your window washing needs. Whether at home or work, the benefit of getting on an annual maintenance schedule is that you’ll be protecting your windows from the elements, and clean windows can make all the difference to your guests, neighbors, and customers.
Do you clean window blinds?
We have the ability to hand dust your blinds while they are hanging, however, we do not specialize in professional blind cleaning.
What forms of payment do you accept?
We accept checks, cash, all major credit cards, and money orders – made payable to Cityview Window Washing Service. Credit cards are subject to a 3% fee.
Do you charge sales tax?
Yes. The State of Arkansas requires us to collect sales tax on various types of cleaning services.
What types of things do you pressure wash?
Siding, decks, driveways, vinyl fences, sidewalks, pool decks, bricks & stones, bank & restaurant drive-thrus, porches & patios, roof eaves, gutters, and many other things that need to be cleaned.
Are you licensed, insured and bonded?
Where is Cityview located?
Our mailing address is 4300 Rogers Avenue, Suite 20-305, Fort Smith, Arkansas 72903. Call us at (479) 242-8439.
What towns do you service?
Our most common areas of service include Fort Smith, Van Buren, Barling, Alma, Lavaca, Roland, and surrounding areas. Although we cannot travel to all distant locations, we do try to meet all customer requests for service.